Yes. We ship in plain, unmarked packaging so it looks like a normal delivery and doesn’t reveal what’s inside.

In general, water-based lube is the safest all-around option (and is commonly recommended for silicone toys). If your toy is silicone, avoid silicone lube unless the manufacturer says it’s compatible.

Wash your toy after every use (and before sharing) using mild soap + warm water, then dry fully. Always follow the care instructions that come with the toy—especially for motorized or water-resistant products.

You can, but treat it like a personal item: clean between users and consider using a fresh condom over the toy when sharing to reduce infection risk.

Check the product details. If it says waterproof, you can rinse it more easily—if it says water-resistant, avoid submerging it. When in doubt, follow the manufacturer instructions.

For hygiene reasons, opened/used intimate items usually can’t be returned. If an item is sealed and unused, it may be eligible (policy rules apply). If something arrives defective, contact us—we’ll help you with the next steps.

Yes—Red Pleasures offers Red Rewards and seasonal cart bonuses. If there’s an active promo, it will show on the product page or at checkout.